‘Our Privacy and Confidentiality Policy’:

Our Commitment to Keeping Your Information Secure

Please note the Privacy and Confidentiality below: Privacy and Confidentiality

All psychotherapists and counsellors must adhere to their professional Code of Ethics, which includes client confidentiality.

This means that all our psychotherapists and counsellors are responsible for ensuring that the information you disclose remains confidential.

The personal data collected is stored in a secure database under confidential file notes, which are only accessible by Lette Jewell Counselling and Psychotherapy - Trading as Connected Minds Therapies.

Lette Jewell Psychotherapy is a member of the Certified Practicing Counsellors - Level Three membership number #41899

Lette Jewell Psychotherapy is a member of the Victorian Allied Health Professionals Association - membership number #4240860

Your information will only be used for intended purposes, and your data will be securely stored under the Privacy Act 1988, the Certified Practising Counsellors, pending processes with ACA Australian Counselling Association and Psychotherapy and Counselling Federation of Australia (PACFA) Professional Guidelines, and the Privacy Amendment Act 2012. It is also helpful to share relevant information with your Counsellor or Psychotherapist. As such, we work on the understanding that communication with your counsellor is acceptable and ask that if there is anything discussed that you would prefer to remain confidential, please advise the Counsellor of this request.
Please note that the counsellor/psychotherapist within our practice may need to refer you to another counsellor/psychotherapist if they feel that your specific needs would be better addressed by a different professional, ensuring you receive the most appropriate care and support.